How to Turn on 2FA for Carbonite

Please note: Specific instructions for enabling 2FA are subject to change without notice. Please check with each website or app for the most up-to-date information on this feature.

Carbonite offers two-step verification to its users in order to provide extra account protection. Once activated, Two-Step Verification will work automatically whenever you:

- Enter your email and password at account.carbonite.com from an unknown device for the first time, or
- Change your password

1. Log in to your account using your username and password. In the menu on the left, click on “Personal Information.”

2. In the area with the heading “Two-Step Verification” click on the option to “edit.”

3. A pop-up window will appear. Click “Get Started.”

4. You will be asked to provide your phone number. Enter it in the space provided and select to receive your unique code via Text or Call. Then click, “Continue.”

5. You will receive a text message to your phone with a security code. Enter it in the new pop up window prompting it.

6. If the code you entered matches the one sent to your phone, your verification will be successful. You can resume using Carbonite with added security to your account!

For more information visit: https://support.carbonite.com/articles/Personal-Pro-Mac-Windows-Introduction-to-2-Step-Verification

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